Microsoft Don’t Make Phone Calls!

It’s 6:35pm on a normal weekday evening on the Kapiti Coast, dinner’s almost ready to serve and…….the phone rings. You pick it up and there doesn’t appear to be anyone on the other end. Suddenly after about 5 seconds a foreign voice comes on the line and quickly introduces themselves as “Microsoft Support”. They tell you that they’ve detected a problem on your computer and they want to connect to it and remedy the issue.

Does this all sound familiar – it should, because almost all of us will have encountered this targeted scam in the past few months – sometimes repeatedly! Continue reading

You Don’t WannaCry… Do You?

You’d have to be living in a cocoon to have missed the reports in the mainstream media this week about the WannaCry Worm which has infected vulnerable computers around the world. WannaCry is transmitted when people open infected email attachments and can spread itself quickly within organisations over their internal computer networks. Home PCs and laptops are just as vulnerable!

What is WannaCry?

It’s a computer worm categorised as ransomware! When a PC (or laptop) is infected by WannaCry or any of its variants, important files are encrypted (scrambled) and can no longer be read or used. The primary target is your documents and pictures.

Once infected, you have to pay a ransom to gain access to your documents and pictures.

How do I recover from a WannaCry Infection?

If you want to recover (decrypt) your documents and pictures, you have to pay $US300 in Bitcoins to some ratbag. If you take more than 3 days, they double the charge to $US600 and after 6 days, they simply walk away leaving your PC information completely inaccessible.

If you don’t want to pay the money, you better have a (recent) backup of your documents, pictures, music and videos. You’ll likely need to reset your PC (reinstall Windows!) to remove the infection and then restore your documents, pictures, music and videos from the backup.

If you want to avoid having to choose a recovery method then read on… Continue reading

This is Your Final Warning….

Crying Man CartoonOK…OK, I admit that nothing terminal is going to happen to your computer (or you!) if you don’t upgrade to Windows 10 but one thing’s for sure, if you don’t accept the free upgrade before 29 July 2016, you will have to pay Microsoft at least $US109 for the privilege when you finally realise the world’s leaving you behind!

Of course, if you’re planning on replacing your old clunker laptop/desktop in the very near future (ie this year!), upgrading to Win 10 is a bit of waste of time but for everyone else….
T I M E   I S   R U N N I N G   O U T ! ! !

I came across an excellent summary of facts (with a little positive spin thrown in for good measure) on the internet recently and I want to share it with you.

Here are my Top 10 reasons why you should upgrade to Windows 10 right nowContinue reading