For some people, the thought of upgrading to Windows 10 is very enticing and seeing that little white Window down in the Taskbar is very tempting indeed. Sadly, there are scammers out there who are praying on people who either feel nervous about doing the upgrade themselves or are just keen to move to Microsoft’s latest Operating System but lack the confidence to get started.
Firstly, we repeat our recommendation to all SeniorNet Kapiti members to sit on their hands and wait a while so that a) Microsoft can iron out the early issues with Windows 10 and b) your Tutors can get their own PCs and laptops upgraded and learn all about Windows 10 prior to assisting you to make the upgrade yourself and get settled into using Windows 10.
As regards the scammers, you should NEVER EVER take unsolicited phonecalls from anyone purporting to want to help you with your PC or laptop. If they say they are from Microsoft, THEY ARE NOT – I can assure you that Microsoft have never helped anyone upgrade anything and they aren’t about to start now! Sadly, offering to upgrade your PC to Windows 10 over the phone is the scammers’ latest offering…… please, please hang up on them – I’ll leave it up to you whether you want to be rude or polite but PLEASE HANG UP!
For more details on the current scam, which is happening right here in New Zealand, please click here to read the article in STUFF.
All the early indications are that Windows 10 installs cleanly on existing PCs and laptops and you shouldn’t need any outside assistance when you decide to take the plunge. Remember that you have a full 12 months to install the free upgrade so right now, there’s no rush.
SeniorNet Kapiti will be right there to help you when the time comes and you most certainly won’t need any outside assistance from random callers to get you over the line!!
In conclusion, and because both these messages are extremely important, I’ll summarise this posting….
- If you receive any unsolicited calls offering to assist you to repair/upgrade your PC or laptop…..HANG UP IMMEDIATELY and don’t enter into any conversation!
- Please resist the temptation to upgrade to Windows 10 unless you are completely confident of your own IT abilities. Let Microsoft bed in their new Operating System and give your SeniorNet Tutors time to work out what’s what so they can provide you with the quality advice you have come to expect.